ABOUT TUFF STUFF

It all started in 1991 in Botswana.

TUFFSTUFF has been around for 17 years and its roots are firmly and deeply planted in African soil. One evening in Chobe, I was staring into my camp fire and was being mesmerized by its flames which were slowly taking me back to some far distant past memories of when fire was mainly a source of warmth and protection for us. But as any modern humanoid, the present is always there to rudely remind us that we have moved on at an astonishingly fast pace.

Four wheel drive vehicles were everywhere to be seen. This is obvious since I was in Botswana, but this meant a business opportunity had presented itself. No specialised insurance product was available to 4x4 owners who ventured into Africa and I was determined to make the most of this opportunity. The rest is history and all these years later, TUFFSTUFF can still claim the credit as being the original 4x4 Insurance specialists with a product that has been copied many times but which has always remained at the forefront of development and is recognized as the market leader in all aspects of outdoor lifestyle as well as 4x4 and all wheel drive insurance.

TUFFSTUFF is the recognized market leaders in 4x4 Insurance.

Constant product development keeps TUFFSTUFF ahead of its competitors. Close relationships with the motoring fraternity, lifestyle magazines and a considerably large 4x4 community, allows us to constantly monitor developments in this field and continually bring about changes to our product which ensures the widest and most comprehensive outdoor lifestyle cover for our clients. More importantly however, is the emphasis which we place on client service and relationships. This is paramount to our success and we will not compromise this valuable and important aspect of our relationships with our clients. This is enforced by the fact that we do not run a call centre, but rather chose to deal directly and on one-on-one bases. In so doing, we strive to develop a personal yet professional relationship with our clients. All aspects of the TUFFSTUFF experience are handled by our offices: from quotes to implementation of policies through to the handling and settlement of claims. Finally, we offer a personalized and professional service with our staff being professionally qualified and compliant with the relevant FAIS and FICA legislative requirements.

International medical evacuation.

TUFFSTUFF has a dedicated medical evacuation and emergency help desk situated at the NETCARE 911 trauma centre. This is a 24/7 facility for any medical condition, with medical professionals on call to assist you wherever you may find yourself when travelling outside of South Africa south of the Equator. With a fleet of aircraft on stand-by, TUFFSTUFF and NETCARE 911 are always there to bring you home in the case of a medical emergency. Furthermore, you are guaranteed access to top class private hospitalisation and medical attention upon arrival back in South Africa. Complete peace of mind to you and your family.